Transparency and Security

How the service works

Our messaging service integrates with WhatsApp Business API and is designed so that each company can communicate with its customers securely, professionally, and in compliance with Meta policies.

Each company uses its own WhatsApp

Each client has their own WhatsApp Business account and phone number. Kaizen Software does not own or manage clients' WhatsApp numbers.

Technical integration as a partner

The company authorizes Kaizen Software as a technical partner to integrate the system with their WhatsApp Business account, without ceding ownership or control of the account.

Sending from the client's number

Messages are sent directly from the client's WhatsApp number, ensuring identity, traceability, and compliance with WhatsApp Business policies.

Responsible use and consent

The service must be used strictly for communications with recipients who have granted prior consent, in accordance with WhatsApp policies and current legislation.

Management and automation

The system allows automating notifications, alerts, and operational communications, integrating with each company's internal systems.

Security and compliance

Access to the service is exclusively technical and controlled. Kaizen Software acts solely as the technology integration provider.

Ready to integrate WhatsApp?

Contact us to evaluate the integration for your business.

Contact Us