Privacy Policy

Last updated: 05/16/25

At Kaizen Software, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information obtained through our forms and email communications.

WhatsApp Notification Service

This Privacy Policy also applies to the WhatsApp Notification Service operated by Kaizen Software.

The WhatsApp Notification Service is a server-to-server platform that integrates with the WhatsApp Business Platform (Meta) to send WhatsApp messages using approved message templates on behalf of business clients.

1. Information We Collect

We collect the following data through our forms:
- Full name
- Email address
- Phone number (optional)
- Information related to your inquiry or request

In the context of the WhatsApp Notification Service, we may process business-related data such as:
– WhatsApp phone numbers
– Message template identifiers
– Message delivery status and error information

2. How We Use the Information

We use your personal data exclusively to:
- Respond to inquiries submitted through our website
- Send quotes, invoices, and service-related communications
- Schedule technical meetings or deliveries with clients

We do not send marketing emails or share your data with third parties.

Data processed through the WhatsApp Notification Service is used solely to deliver WhatsApp notifications, monitor delivery status, and perform auditing and troubleshooting. This data is not used for marketing purposes.

Data is shared only with Meta Platforms, Inc. as required to provide the WhatsApp Business messaging service.

3. Data Retention

We retain your information only as long as necessary to fulfill the purposes mentioned above or maintain an active business relationship.

Data related to the WhatsApp Notification Service is retained only as long as necessary to provide the service and may be deleted upon request.

4. Security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or modification.

5. Your Rights

You may request access to, correction, or deletion of your personal data at any time by sending an email to:
📧 administracion@kaizensoftware.com.ar

Contact Us

Any inquiries? Just leave us a message.

Contact Information

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+54 9 2657-778427
info@kaizensoftware.com.ar
Av. Mitre 982